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However, it appears they will not upgrade Norton Utilities, if needed, to make it compatible with Apple's eventual release of Mac OS X 10.4. They will continue support for the existing product to assure compatibility with the present and all future versions of Panther. In brief, Symantec confirmed that there will be no further development of Norton Utilities and SystemWorks. Nancy Mohler, Symantec?s senior product manager, kindly replied to my questions. I contacted Symantec regarding the reported demise of Norton Utilities for the Mac.

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UPDATE: Q&A with Symantec Product Manager MacFixIt Contributing Editor and founder Ted Landau conducted a question and answer session with Nancy Mohler, confirming earlier information and revealing that no updates for Mac OS X 10.4 compatibility will likely be released: Symantec also continues to publish Norton Internet Security and Norton Personal Firewall for Mac OS X.

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Symantec is apparently still actively developing and supporting Norton AntiVirus for the Macintosh, recently (April 9th) issuing a virus definition update to address the MP3Concept vulnerability.

The last major functionality addition to the Norton Utilities/SystemWorks package was Volume Recover, an application supports Disk Doctor by giving the user the ability to create an new directory from a damaged/wonky volume, go through a "preview" version of the directory, and then write this new directory to disk. Norton Utilities has long been a staple of the Macintosh troubleshooter's toolbox, but the last release of repair/optimization suite, version 8.0, carried some significant problems (see previous MacFixIt reports: kernel panics, installation failure, large disk limitation) "Why is this happening? The decision to discontinue these products based on Symantec's strategic desire to focus on Internet security solutions, including Norton AntiVirus and Norton Internet Security. Symantec will continue to offer antivirus subscriptions to Norton AntiVirus for Macintosh users, regardless of whether the product was purchased as a standalone or as part of a product suite, such as Norton SystemWorks. "What about support and virus definitions? We will continue to offer customer and technical support for these products. Same thing goes for Norton Internet Security and Norton Personal Firewall.

We are still actively developing Norton AntiVirus for the Macintosh, Panther and beyond.

Remember, we are committed to supporting Panther.

We will continue to sell Norton SystemWorks and Norton Utilities for the foreseeable future.

If Apple releases a machine that demands a new CD, we will look at the situation on a case by case basis. We will continue to support current Macintosh systems.

We are going to continue to update Norton Utilities (and, by association, Norton SystemWorks) to make it FULLY COMPATIBLE with Mac OS X 10.3.

We are no longer actively developing new versions of Norton Utilities and, since Norton Utilities makes up a large part of Norton SystemWorks, we are discontinuing that package as well. Symantec representative Michael Romo, who provides assistance in the MacFixIt-Symantec forum, had this to say: Other names may be trademarks of their respective owners.Symantec is discontinuing feature development (not support) and marketing for Norton Utilities and SystemWorks.

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